Terms & Conditions

These terms and conditions ("Terms") govern your use of Oceanwave's shipment services. By using our services, you agree to be bound by these Terms.
Shipment acceptance: We reserve the right to refuse any shipment that we believe is unsafe, unlawful, or in violation of these Terms.
Packaging requirements: You are responsible for ensuring that your shipment is properly packaged and labeled. Your package must comply with our packaging requirements, which may include size, weight, and contents restrictions.
Delivery times: We will make every effort to deliver your package within the estimated delivery time, but we do not guarantee delivery times. Delivery times may vary due to factors beyond our control, including weather, traffic, and other unforeseen circumstances.
Liability: Our liability for any loss, damage, or delay to your package is limited to the lesser of the actual value of the package or the declared value you have specified. We are not liable for any indirect, incidental, or consequential damages arising from the shipment, including lost profits or revenue.
Insurance: We offer shipment insurance at an additional cost. If you choose to purchase insurance, we will reimburse you for the declared value of the package in the event of loss or damage.
Payment: You agree to pay the fees for our shipment services, including any applicable taxes, in accordance with our pricing schedule. We may refuse to provide services if payment is not received or if payment is declined by your payment provider.
Prohibited items: You may not ship any illegal, hazardous, or restricted items, including but not limited to explosives, firearms, drugs, and counterfeit goods. We reserve the right to refuse any shipment that we believe contains prohibited items.
Dispute resolution: Any disputes arising from or related to these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, including any claims by third parties.
Governing law: These Terms are governed by and construed in accordance with the laws of the state of California, without giving effect to any principles of conflicts of law.
Changes to these terms: We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website or by other means.
If you have any questions or concerns about these Terms, please contact us at info@oceanwavelogistic.com.
Effective date: June 12, 2020.

information

Drop us a message for any query